Mobile Planetarium FAQ
Q: What is Mobile Planetarium (Sky Dome)?
A: The Sky Dome is an inflatable, portable planetarium that looks a little like a giant igloo. The dome is composed of a dome made from a special opaque vinyl, and a projector, which displays images on the inside of the dome. The projector produces bright light, which is fully adjustable by the user.
Q: Does the SKY DOME fit in any available space?
A: Our dome is 6 meters in diameter an inflatable hemisphere that required an area of 7.0m (23 feet) wide and 3.8m (12.5 feet) ideal height. The dome can be quickly and easily set up in most gymnasiums, hallway or other large rooms that can meet the dome measurements. If the room just meet the minimum height of 3.8m (12.5 feet) so be sure that there is no light fixtures, sprinkler heads or ventilation ducts nearby. The Sky Dome is for indoor use only.
Q: Does the sky Dome travel to our place or we must come to your place?
A: Both options are available. The Sky Dome can be quickly and easily set up in most gymnasiums or other large rooms with a high ceiling. It has delighted students in hundreds of schools around the world and we are confident that you will be thrilled by the excitement and enchantment that our programs offer. All presentations are tailored for each age group and will provide appropriate academic content.
Q: Does the student audience size include adults?
A: Yes, it does. Adults take up just as much space- if not more- than a child.
Q: How many person and or students fit per show?
A: The number of people depends on the age. Groupings by age/grade allows our scientist presenters to tailor each performance to the comprehension level of that audience. Our dome can accommodate between 30 to 35 children or up to 25 to 30 persons in a children-plus-adults show.
Q: How many shows can perform in one school visit?
A: We can perform a maximum of 8-9 shows in one school day (this to be arranged with the school and depends on the duration of the selected movies).
Q: What information do you need from us when making a booking?
A: In addition to a conversation about which show/content you’d like, we need to know how much time we must deliver each show and how many participants there will be at each show.
Q: Can you use the dome outdoors?
A: The dome cannot be used outdoors as it would be affected by wind and rain, but it may be used within a shaded and/or well protected area (weather permit is required).
Q: How long does it take to set up and take down?
A: About 30 to 45 minutes for set up and same time to take down. However, if we have to leave the dome in place, for next day, then only about 15 minutes is needed to inflate the dome. Please be sure that the dome space is clear of any furniture prior to our arrival to your location.
Q: How do I get in? Do I have to crawl?
A: You need to enter the dome through larger zipped slot connected to the front of the dome.
Q: How far do you travel?
A: Staff normally expect to travel within the city of Calgary. Contact our head office to discuss options if you are outside the city limit.
Q: What does the venue need to provide?
A: We are looking for the following:
- Enough space to accommodate the dome. Minimum 7×7 meter wide and 4 meters high.
- That the selected area is not a thoroughfare or in a noisy environment.
- Clean, dust-free, solid floor.
- Access to at least one power socket.
- At least one volunteer per venue to help staff with the materials and to supervise audience at all times. If we need more volunteers we will let you know ahead of time.
Note: the mobile dome does not have any sound-proofing so minimizing outside noise is essential to ensure you get the best out of our shows.
Q: We do have steps to the dome set-up location, what’s your policy?
A: Our equipment’s are heavy, bulky and transported on a medium size trolley (able to fit through standard doorways). So, we require an elevator or ramp, and/ or a strong assistant to help carrying the equipment.
Q: When is the dome available?
A: To avoid disappointment, please try to book at least four weeks in advance where possible (press here to book). However, to get in touch even if you are unable to give this much notice; we will always do our best to fit you in.
Q: What is the minimum number of students to book with SKY DOME?
A: We accept a minimum of 100 Kids/ students to make a booking or pay the minimum fee.
Q: What if I needed to cancel the booking?
A: Visits canceled two weeks prior to visit date are eligible for a refund minus 25% administration fee. Visits canceled less than two weeks prior to visit date are not eligible for a refund of fees. If cancellation made because of situations outside client control, for example inclement weather or illness, and client rescheduled for a date within 2 months, the cancellation fee will be waived.
Q: Could the SKY DOME cancel the booking?
A: It is unusual to cancel a booking. However, this could occur due to extreme weather, sudden staff illness (where nobody is available to cover) or other unforeseen circumstances.
Q: Is it handicapped accessible?
A: Yes, our domes designed to accommodate visitors who are restricted to wheelchairs, by going in and out under the edge of the dome. an average sized wheelchair takes the space of 2 seated children. Individuals who are physically challenged should be brought before the rest of the visitors and to be located into the area close to the projector.
Q: Is the Mobile Planetarium suitable for everyone?
A: We make every effort to accommodate everyone, but the dome is not suitable for those who suffer from claustrophobia or have a fear of the dark are not encouraged to attend our shows.
Q: In case of emergency how will the kids get out of the dome?
A: The company representative will turn the ventilation to the minimum and will bend the dome from front in less than three minutes.
Q: What payments do you accept?
A: Sky dome accepts cash, or E-transfer direct deposit to our company account as follow:
To book the sky dome, fill the booking form or for more details please call us at +1(403) 830- STEM (7836) or email: email@example.com